ANU School of Professional Development

 

ITIL Foundations

COURSE DESCRIPTION
The purpose of the ITIL Foundations certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for service management. By the end of this course, you will be prepared to pass the ITIL Foundations exam.

DURATION: 24 hours

PREREQUISITES

  • Familiarity with IT terminology
  • IT work experience

COURSE OBJECTIVES

  • Achieve ITIL Foundations certification
  • Understand the ITIL service lifecycle
  • Learn about service management as a practice
  • Understand key principles and models

WHO SHOULD ATTEND THIS COURSE?

  • Anyone seeking ITIL Foundations certification
  • IT professionals. IT project managers, and IT team members
  • Business analysts
  • Application developers

 

 

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ANU School of Professional Development, a division of American National University, offers training and certification programs in Cybersecurity, Information Technology, Project Management, process improvement, and leadership development.

Unlike other professional development programs, we deliver training when you need it, where you need it. ANU provides tailored or customized training curriculum based on your unique situation.

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Continuing Education
Information Technology Skills Program (ITSP)

The Information Technology Skills Program (ITSP) is designed to take a student with limited Information Technology (IT) exposure and teach the computer knowledge, IT proficiency, and provide industry certifications essential to begin a career in the IT field.

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GSA Schedule training
GSA SCHEDULE

ANU School of Professional Development is committed to partner with Government Agencies to Strengthen their capabilities. We provide innovative training solutions, resulting in significant performance improvement and compliance with regulatory guidance.

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Project Management training
PROJECT MANAGEMENT

Choose practical, comprehensive training in a wide array of professional business skill topics ranging from the practical skills and theoretical concepts needed to lead and manage complex projects to the leadership skills required to lead improvement initiatives that will result in positive bottom line results for your company.

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